TRIAL
We may offer a free or a paid trial subscription for services provided through the Website and/or the App. Unless you cancel at least 24 hours before the end of the trial, you will be automatically charged a price indicated on the payment screen for a chosen subscription period.
SUBSCRIPTION
The subscription renews automatically at the end of each period (each week, month, 6 months, year, or otherwise, depending on the option selected by you at the time of purchase) until you cancel.
PAYMENT METHOD
Payment will be charged to the payment method you submitted at the time of purchase at confirmation of purchase. You authorize us to charge the applicable fees to the payment method that you submit.
CANCELLATION
Canceling your subscription means that the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of then-current period. Note that deleting the app does not cancel your subscriptions.
You can cancel a trial or a subscription by contacting our support or entering your e-mail at "Unsubscribe" page at least 24 hours before the end of the trial or then-current subscription period.
CHANGES
To the maximum extent permitted by applicable laws, we may change subscription fees at any time. We will give you reasonable notice of any such pricing changes by posting the new prices on the app and/or by sending you an email notification, or in other prominent way. If you do not wish to pay the new fees, you can cancel the applicable subscription prior to the change going into effect.
REFUNDS
To the extent permitted by applicable law, subscriptions purchased via our Website are refundable under conditions stated in the Money Back policy.
Note for the EU residents: If you are an EU user, you have the right to withdraw from service agreement and agreement for digital goods without charge and without giving any reason within fourteen (14) days from the date of such agreement conclusion. The withdrawal right does not apply if the performance of the agreement has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal.
YOU HEREBY EXPRESSLY CONSENT TO THE IMMEDIATE PERFORMANCE OF THE AGREEMENT AND ACKNOWLEDGE THAT YOU WILL LOSE YOUR RIGHT OF WITHDRAWAL FROM THE AGREEMENT ONCE OUR SERVERS VALIDATE YOUR PURCHASE AND THE APPLICABLE PURCHASE IS SUCCESSFULLY DELIVERED TO YOU. Therefore, unless the Website and/or the App is defective, you will not be eligible to a refund in relation to digital content, and will only be eligible to a proportional refund in relation to digital service.
If you have any questions in relation to the subscription terms, please contact us at customer.care@lumi.place.
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Last Updated: August 18, 2022